ONLINE VS. IN-HOUSE SOLUTIONS

As an online service, LocalVoice offers a number of significant advantages over typical in-house, client/server solutions. Such advantages include reduced costs, increased flexibility, streamlined usability and improved return on investment (ROI). Unlike client/server solutions that require significant investments in software and hardware, LocalVoice's online solution is amazingly carefree-there's nothing to purchase, install, maintain, or upgrade. Not only does this save your organization money by reducing its material costs, it allows you to be up-and-running months with a perfectly tailor solution before typical in-house solutions can even be deployed. And because LocalVoice is experienced in implementing these tools for similar organizations, you can expect to enjoy a better ROI within months, not years.

KEY BENEFITS
Hosted, best-of-breed capabilities means that there's no hardware or software to buy or install, minimal training is required, and multiple divisions can be up and running in a matter of days. In addition, more than 200 customers benefit from:

Easy Integration

• LocalVoice' hosted web services platform fits seamlessly into any IT environment
• Our solutions leverage a customer's existing donor/member management system investments
• Over 95% of LocalVoice customers integrate today

Centralized Control

• Gain enterprise-wide control of online customer communications
• Ensure brand, governance and best-practices

Flexibility to Fit Any Organization

• Flexible enough to support each departments online marketing needs across the organization, including different office locations

Quick Return on Investment

• Customers typically see a positive return within months of implementation with annual results surpassing 2x acquisition rates, improve online conversions by 10x and lower cost to serve by as much as 30%

SUPPPORT
LocalVoice solutions have been designed from the ground up to support organizations who need to interact with customers 24 hours a day 7 days a week

TOTAL COST OF OWNERSHIP
The improved cost consistency it provides LocalVoice provides is remarkable. When evaluating available options, many decision makers want to understand the total expense involved in purchasing, deploying, and maintaining a critical software application. Unfortunately, such costs may be very difficult to estimate. In fact, between implementation time, software costs, customization, hardware, IT personnel, maintenance, and training, hidden costs can represent up to 90% of the total cost of owning and operating an in-house software application. By contrast, online services are incredibly straightforward. After the initial setup charge-covering implementation, customization, and training- the total cost of ownership is simply the cost of your monthly fees.