STRATEGIC SERVICES
Whether you are defining the value of relationship management in your organization or seeking to enhance current fundraising and development initiatives, LocalVoice Strategic Services help you do so while achieving significant cost savings. We utilize proven best practices to ensure that you realize your fundraising and relationship management goals quickly.
Our consulting professionals deliver insight and value through in-depth industry and technical knowledge developed over 20 years and hundreds of client engagements.
To help you and your organization take full advantage of the LocalVoice Member Relationship Management Platform, we begin by guiding you through our structured Member Relations planning sessions. In-depth questionnaires, strategic interviews, and objective definitions are documented to develop a joint vision of your long-term future.
DISCOVERY & ANALYSIS
LocalVoice Strategic Services team works with you to evaluate the people, processes, and technologies required to execute your relationship management strategy. We help identify, quantify, and prioritize opportunities and then work with you to develop a roadmap for successful implementation.
online CHANNEL
LocalVoice's Strategic Services help organizations to maximize the value of their investment in the online channel infrastructure. After working with hundreds of organizations to build the online channel as part of their multi-channel relationship management strategy, LocalVoice has identified three common elements that predicate success:
1. Multi-channel contact strategy
2. Online key performance measurement strategy
3. Online customer profile development strategy
Our professional services engagement team assists companies in the evaluation, development and execution of an effective online channel management strategy. In addition, as a leader in the member relationship management space, LocalVoice has developed "industry best practices" in the following areas:
• Proven "offline to online" migration strategies
• Comprehensive ROI and industry benchmarking
• Governance, permission policies, and privacy
We provide a broad range of flexible service options to help our clients engage their customers in building the online channel. This includes Strategic Planning, Client Services, Analytical Services, Technical Services, and Data Services.
To learn more about what LocalVoice Strategic Services can do for your organization, please call us at 1.877.328.0900 or email us at info@localvoice.com.